Miramar Pembroke Pines Regional Chamber of Commerce
  • About
    • About the Chamber
    • Board of Directors
    • Trustees & Chairman's Circle
    • FAQs
    • Staff
    • Contact
  • Calendars
    • Chamber Events
    • Member Events
    • Community Events
  • Membership
    • Why Join
    • Membership Application
    • Testimonials
    • Investment Levels
    • Business Directory
    • Member Login
  • Programs
    • Signature Events >
      • Sip & Taste
      • Breakfast
      • Net @ Nite
      • Happy Hour
      • NonProfits
      • Senior Health
      • Golf
      • Women in Business
      • Pinnacle
      • Holiday
      • Home Fair
    • Affinity Programs
    • Marketing
    • Ribbon Cuttings
    • Scholarships
  • Involvement
    • Committees
    • Referral Groups >
      • Power Partners
      • Nexus
    • Ambassadors
    • Speakers
  • Business
    • Development Resources
    • Broward Scorecard
    • Permits
    • Bids
    • Veterans
    • Health
    • Disaster Preparedness
    • Certificates of Origin
  • Advocacy
    • Legislative Agenda
    • Elected Officials
    • Voting
  • Community
    • Community Calendar
    • Submit an Event
    • City of Miramar
    • City of Pembroke Pines
    • Why Here?
    • Relocation
  • News
    • Blog
    • Job Bank
    • Coupons
    • Press Releases

Chamber Blog

Dealing with Angry Customers When You’re Short Staffed

6/14/2021

0 Comments

 
​The scene is a common one these days. Lines of people waiting to pay in a restaurant, retail establishment, or grocery store. Tempers flare. Customers yell at staff and wonder why there’s only one person checking people out. Your staff thinks, “Who needs this?” and they’re not wrong. They feel overworked and underappreciated. Customers are demanding and loud. Customers vow not to return. It makes for a bad situation for everyone.
 
So what can you do to ensure it doesn’t happen in your business?
 
Dealing with angry people during a staffing shortage is not easy, especially since one problem creates the other. People are angry because they have to wait. People have to wait because you are short staffed. No one wants to work in an environment filled with angry people.
 
Here are some things you can do to diffuse the situation.
Picture

Read More
0 Comments

How Will My Business Survive Another Lockdown?

11/23/2020

4 Comments

 
Picture
​The next couple of months will be telling ones. We’re not saying a lockdown is inevitable, but a lot of communities have spent the past week or so escalating their precautionary levels and this article will give you some advice for overcoming slower business times with a potential shelter in place order.

Read More
4 Comments

Hugging your haters: How Jay Baer thinks you should handle a crisis

7/8/2020

0 Comments

 
​Whether you're dealing with a conflict at home, with your neighbors, or at your place of business, it can be easy to become bogged down in old ways of working through problems.
Jay Baer is the author of five New York Times bestseller books and President of the global consulting firm Convince & Convert, and he's made a career out of helping companies learn how to deliver exceptional customer service - even in the face of a crisis.

Read More
0 Comments

    Archives

    January 2023
    December 2022
    November 2022
    October 2022
    March 2022
    January 2022
    December 2021
    November 2021
    September 2021
    August 2021
    June 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    October 2019

    Categories

    All
    Business
    Chamber
    Chamber Membership
    Communication
    Coronavirus
    Crisis Management
    Customer
    Cybersecurity
    Diversity
    Economy
    Employee
    Facebook
    Google
    Habits
    Health
    Hiring
    Holiday
    Holiday Season
    How To
    Instagram
    Kindness
    Legacy Building
    Marketing
    Millennial
    Newsletter
    New Year
    New Years
    New Years Resolutions
    Online Course
    Political
    Product
    Professional Development
    Protests
    Reasons To Join Chamber
    Recover
    Relax
    Restaurants
    Return On Investment
    Sales
    SEO: Search Engine Optimization
    Small Business
    SMS Messaging
    Social Media
    Stand Out
    Success
    Successful
    Tribe
    Video
    Video Conference
    Website
    Website: Holiday
    Work From Home
    Workplace
    YELP

    RSS Feed

Copyright Miramar Pembroke Pines Regional Chamber of Commerce.  All Rights Reserved.
15800 Pines Boulevard, Suite 313  |  Pembroke Pines, FL 33027
Phone: (954) 432-9808 | info@miramarpembrokepines.org | sitemap | privacy
MemberClicks
  • About
    • About the Chamber
    • Board of Directors
    • Trustees & Chairman's Circle
    • FAQs
    • Staff
    • Contact
  • Calendars
    • Chamber Events
    • Member Events
    • Community Events
  • Membership
    • Why Join
    • Membership Application
    • Testimonials
    • Investment Levels
    • Business Directory
    • Member Login
  • Programs
    • Signature Events >
      • Sip & Taste
      • Breakfast
      • Net @ Nite
      • Happy Hour
      • NonProfits
      • Senior Health
      • Golf
      • Women in Business
      • Pinnacle
      • Holiday
      • Home Fair
    • Affinity Programs
    • Marketing
    • Ribbon Cuttings
    • Scholarships
  • Involvement
    • Committees
    • Referral Groups >
      • Power Partners
      • Nexus
    • Ambassadors
    • Speakers
  • Business
    • Development Resources
    • Broward Scorecard
    • Permits
    • Bids
    • Veterans
    • Health
    • Disaster Preparedness
    • Certificates of Origin
  • Advocacy
    • Legislative Agenda
    • Elected Officials
    • Voting
  • Community
    • Community Calendar
    • Submit an Event
    • City of Miramar
    • City of Pembroke Pines
    • Why Here?
    • Relocation
  • News
    • Blog
    • Job Bank
    • Coupons
    • Press Releases